Customer Care and DPU to be Closed
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Customer Care and DPU to be Closed
Posted on 06/22/2022
The lobby-facing windows at the Los Alamos County Customer Care Center in the Municipal Building as well as the Department of Public Utilities suite will be closed for two hours during the business day on Thursday, June 30, between 11:30 a.m. and 1:30 p.m., while staff attends an annual employee picnic.

“It’s important for the folks in our department to get together annually for employee engagement and appreciation,” said Utility Manager Philo Shelton. “Even though we like to consider DPU a big family, being spread out over several locations can make it hard to get to know each other. We’ve also got quite a few new employees this year—people that started after the pandemic hit--so this picnic matters.”

The Customer Care Center and DPU are typically open from 8 a.m. to 5 p.m., Mondays through Fridays. Staff will respond to voice mail and email messages when they return to the office. Those customers who prefer to interact with staff in person are asked to do so outside of that two-hour window.

To reach the Customer Care Center, call 505.662.8333, email [email protected], or go to the Municipal Building at 1000 Central Ave. On the web, visit https://ladpu.com/CCC.

DPU Picnic